The municipal administration has a new address

The citizens’ office and other departments with a lot of public contact are located in the Nelson Mandela building, which is only a two-minute walk from the town hall.

Departments
· Reception / Citizens’ Office / Registry Office
· Customer Service
· Traffic and Mobility Department (Guichet)
· Chèque-service

Parking
You can use the Aalt Stadhaus parking garage (rue Saint-Nicolas) or the car park on Place Nelson Mandela. Please note that during the renovation of the town hall, part of the car park will be closed for construction equipment.

The College of Aldermen, the Municipal Secretariat and the departments with little public contact are located in the former hospital, about ten minutes’ walk from City Hall.

Access to the former hospital is by appointment only. Please make an appointment in advance with the department concerned. You will find all our services in our directory.

Departements
· Mayor and College of Aldermen
· Municipal Secretariat
· Building permits
· Traffic and Mobility
· Economic Diversification
· Schools
· SEA – Education and Childcare
· Language Courses for Adults
· Urban Development
· Municipal Works
· Media and Communication
· Human Resources
· Treasury
· Accounting

Almost all administrative procedures can be done online or via myguichet.lu.

Citizens’ Office

The Citizens’ Office is open from Monday to Friday: 8 am – 11.30 am | 1.30 pm – 4.30 pm
The Citizens’ Office is also open on Saturdays: 9 am – 11 am

Aalt Spidol

If you need to visit the former hospital, please make an appointment in advance with the department in question.

Directory

Access for persons with reduced mobility is located behind the building.

In 2026, the project to modernize the town hall took a major turn. Initially planned as a renovation and extension, the project evolved into the construction of an entirely new building that is more modern, more functional, and more energy efficient.

Structural defects that could not be anticipated

During the demolition of the existing building, which dates back to the 1960s, in-depth analyses revealed critical problems: the concrete slabs, which were supposed to be solid and 27 cm thick according to the original plans, are in fact only 6 cm thick. The metal reinforcements are severely corroded, the concrete is of insufficient quality, and the structure no longer meets fire safety standards. The foundations and soil conditions also make it impossible to restore the existing structure.

These discoveries, which were impossible to detect while the building was occupied, make any renovation technically and financially unfeasible.

A city hall for the 21st century

In light of these findings, the municipal council is proposing the construction of a new building, which will offer numerous advantages: 1,000 m² of additional space, 38 additional workstations, 20 integrated parking spaces, municipal archives in optimal conditions, and full accessibility for people with reduced mobility.

In terms of energy, the new building will enable a 48% reduction in energy consumption, thanks in particular to photovoltaic panels and optimal compatibility with the district heating network.

Start of construction: January 2025
End of construction: December 2029
Estimated cost: 43,000,000 €

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