The citizens’ office (Biergeramt) is the department that citizens are probably most familiar with. This is where they can obtain civil documents, certificates, certified copies, disability cards and residential parking stickers, apply for identity cards and biometric passports or make declarations of arrival, departure or death.
The Biergeramt is open from Monday to Friday from 8 am to 11.30 am (arrival declarations only until 11 am or by appointment) and from 1.30 pm to 4.30 pm (arrival declarations only until 4 pm or by appointment). On Saturdays the citizens office is open from 9 am to 11 am (only for certificates, identity cards and passports, no arrival or departure declarations).
Application for an identity card or passport is only possible by appointment.
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