The “Biergeramt” (citizen’s office) is the department that citizens are probably most familiar with. This is where they can obtain civil documents, certificates, certified copies, disability cards and residential parking stickers, apply for identity cards and biometric passports or make declarations of arrival, departure or death.
The Biergeramt is open from Monday to Friday from 8.00 a.m. to 11.30 (except arrival declarations until 11.00 a.m. or by appointment) and from 1.30 p.m. to 4.30 p.m. (except arrival declarations until 4.00 p.m. or by appointment) and on Saturdays from 9 a.m. to 11 a.m. (only certificates, identity cards and passports, no arrival or departure declarations).
Application for an identity card or passport is only possible by appointment.
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