If you wish to receive the invoices of the municipality only by e-mail (paperless), you must request the paper invoice waiver from our customer service department. This means that you will no longer receive paper bills by post.

The electronic invoice works for all the municipality’s invoices, with the exception of those for childcare facilities (e.g. Maison Relais).

Invoices are sent to you via the e-mail differdange@siginet.lu. The first time you receive an e-mail, it may end up in the spam folder, so remember to check your spam folder.

To subscribe to paperless invoices:

• contact the department by phone T. 58 77 1-1730 or by e-mail clients@differdange.lu
• or return the following documents by post (please specify the reference number from your last municipal invoice):

1. 1. the waiver request for paper invoices, duly completed and signed
   2. the direct debit mandate, duly completed and signed
   3. a relevant certificate of banking details (relevé d’identité bancaire) from your bank

• or go the customer service department

The request for a paper-invoice waiver is not final and can be revoked at any time.

Municipal invoices are now available on MyGuichet

Residents of Differdange can choose to receive their municipal invoices directly in their MyGuichet personal account, replacing traditional postal delivery.

How does it work?

• Simple activation: citizens activate this option by giving their consent in their MyGuichet personal account.
• Automatic switch: once activated, all invoices will be sent to them on MyGuichet, with a five-year history.
• Revocable at any time: citizens may revoke their consent at any time and revert to traditional mail.

Good to know

The link between the MyGuichet account and municipal bills is established via the national registration number. This must be entered correctly to benefit from this service.

This option applies to all municipal bills for the citizen concerned.

A simple step toward faster, more environmentally friendly service.