Security incident on our website

Preventive maintenance mode and measures taken

We identified a security incident on our website between 10 and 13 April. As a precautionary measure, the site was temporarily taken offline, and a thorough investigation was conducted to determine the cause, exact nature, and scope of the incident.

A software vulnerability was detected and fixed. Our website and services are now available again.

Data security

There is a high likelihood that personal data provided through our forms has been compromised. The categories of data potentially affected may include:

• Identification card
• Employment certificate / employment contract
• Social Security card
• Bank account information (IBAN, address)
• Health records (vaccination card)
• Degrees, diplomas
• Legal documents (court)
• Certificate of residence

We would like to draw your attention to the potential risks associated with this type of incident, including:

• Attempts at identity theft
• Fraudulent activities
• Phishing campaigns (fraudulent emails or messages)

Recommendations for users

As a precaution, we recommend that you:

• Be vigilant about suspicious communications
• Do not click on links or attachments from unknown sources
• Monitor the activity on your accounts and report any unusual activity

If you filled out a form on our website between 9 and 12 April, please do so again, as it is possible that the form was not submitted. Thank you for your understanding

Contact

If you have questions or would like additional information, please contact us:

dpo@differdange.lu

incidentsite@differdange.lu